FAQ

1 : What procedure has been followed by MQO Solutions to protect the client’s data and information?

We only collect personal information where it is reasonably necessary for, or directly related to, our functions and activities. We take steps to protect the personal information we hold against loss, unauthorized access, use, modification or disclosure and other misuse. Each and every data of client is maintained as per guidelines.

  • Cellular phones, Bags and Personal Articles are prohibited in work area.
  • Accessing the personal email accounts is strictly forbidden.

Use of internet is restricted to work related sites only.

2 : Whether face to face communication is possible/whether we are available ?

We generally do communicate via E-mail with the unique reference number provided to client, but if any further assistance is needed then you can mail us on hola@mqosolutions.com or can connect with us on +917861860220. Alternatively, fill our contact us page and we will response to it within 24 – 48 hours.

3 : What spectrum of services does MQO Solutions provide?

MQO Solutions Solutions Provides the following services to its clients

  • Financial Services
  • Non – Financial Services

4 : How we maintain Our Quality of work on a continuous basis ?

MQO Solutions provide :

  • Extensive training is provided on weekly basis on how to deal with challenging situations & remove knowledge gap
  • New employees are groomed by Senior Experienced managers

Cross training is compulsory to remove dependency on any specific employee and manage unpredicted & unexpected circumstances.

5 : What qualifications do employees possess?

Our Team players are graduates and post-graduates with excellent accounting and quantitative aptitudes. The professional experts are Chartered Accountants, MBA-finance, US CMAs, CPAs and Masters in Accountancy, finance and business administration etc.

6 : What are the steps involved in working with us?

The following steps will help the clients understand the simple stages involved in working with us.

1.You just need to go to our ‘contact-us’ page, fill in the details and description of services you require from us and our team of experts will contact you shortly to understand your needs and offer you the best solution.
2.You will then be asked to select the methodology for the process.
3.When you upload the data on RDS and instruct us to process it, our professionals and executers will begin the primary work.
4.While processing the job, they may ask for more details from you in a specific format, if needed.
5.Once the queries have been resolved, we finalize the job by ensuring completion of all details mentioned in instruction sheet and then send it back to you.
6.After you approve the job, we send you the final sheet.
7.Turn-Around Time: Everyone at MQO Solutions works in a highly professional manner with set deadlines. Besides ensuring high quality work, we strive to minimize the turnaround time. Every possible effort is made to deliver the services within the agreed time-limits as per the contract.